LF
Lance F

1 reviews | Active since Dec 2014

03 May 2016, 14:27

BAD Service

I recently made a purchase at KFC Spar Belhar Sa***. Date 23/04/2016. Purchase amount R113.80. The service was not bad just the usual however the food that was provided was not to our satisfactory. My closest KFC is Belhar Airport mall just 1km away because of having so many bad experiences there I would rather drive 6km for food that my partner and I will enjoy. Starting with the 6 pieces of Chicken I bought were wet and not fried well done and suposed to be mash and gravy that was then only gravy. The 4 wings and loafs were fine enjoyed that part of our meal. This was already when I was home there was no point of driving back and this has not been the first time im complaining of that branch in the past I was just told sorry for the service if thats the case you will You will be loosing a customer. I will defintley not recommend anyone else there.

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Replies (1)
KFC
KFC's reply04 May 2016, 12:28
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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