JK
Jaqui K
1 reviews | Active since Mar 2015
16 Apr 2016, 08:35
Bad service
KFC Ushaka is probably the worst service we have ever received. The staff is unfriendly and arrogant. The order took so long and by the time we received it (after complaining that we had been waiting 20 minutes) the food was ice cold and the chips tasted like they had been made hours ago...cold and stail. My husband asked to see the manager after tasting the food, she came walking out, he told her the problem, she looked at him and walked away. We are not difficult customers, we just want what we pay for. Don't treat your customers like you're doing them a favour, we chose you to support you out of all the other food stores there, but it was the first and last time, you won't see us again.
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Replies (1)KFC's replyOfficial
19 Apr 2016, 10:32Hello JaquiD,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply19 Apr 2016, 10:32
Official
Hello JaquiD,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
