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Natasha A

1 reviews | Active since May 2015

22 May 2015, 14:01

Bad Service

No customer service at all . My boy friend and my child loves their KFC but if onus they knew of what I have to go through when I go buy they meals. I go at least twice a week to buy at KFC . It seems they service is just going from bad two worse. . They get your orders wrong , you stand in long queues waiting to be serve. Their staff really needs training on how to deal with clients.. They more cross at you than you should be at them when they give you something that you did not order. They have bad attitudes , yelling to each other while you stand in front of them. Last night I was there at 17h15 and I only let there at @ 17h35.. One cashier that was serving the clients and packing the food. She was so ******** and clearly she wasn't in the mood to work .When I ask her where is the other staff , she rep**** they all went home while giving me that look.... and when I finally got my order she grab my slip and threw it in my bag... Not a thank you and have a nice evening or enjoy your meal. By the time I left there was 10 people in the queue waiting to be serve . <br> <br> <br> <br> <br> <br> <br> <br> <br> BAD SERVICE , t

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Replies (1)
KFC
KFC's reply25 May 2015, 10:24
Official
Hello Adventures,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,