1 reviews | Active since Jun 2015
BAD HYGIENE, SERVICE & PASSING THE BUCK
I was on Sunday 31 May 2015 in Gauteng and purchased from KFC, Main Reef Road. My purchase was for 3 Oreo Crusher's and 2 Lemon Mohito's. It took a full 15 min to start my order. The staff were so Very busy with their Phones and Talking to each other, No one was making any orders. Few customers also were waiting a long while. When i enquired about my order, i was given a snub and a huh reaction. Thats when i called for the manager, who was even more in a daze, is this the type of service KFC offers its clients?<br> This is not the first time i had a bad experience from KFC. Prior to this i was given coffee with hair in my cup. KFC Customer Service Centre only consults the branch and dont bother to find out anymore. BEWARE OF KFC. HYGIENCE & SERVICE comes last in their line of work.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
