1 reviews | Active since Mar 2012
BAD FOOD QUALITY/CUSTOMER SERVICES
Case Number: CAS-127135-S1W8F3 <br> <br> Subject Line: Poor Quality of food <br> <br> Interaction Summary: <br> <br> <br> Over a 1 week period from the 22/06/2015 I had visited bought your Westwood and Sherwood store and was very unhappy with the quality of the food. I had made purchases for about R250.00. On the one occasion the wings were oily as if they were cooked earlier or even then previous day. On another occasion the burger bun was all crumbled and the breast in the center was ice cold.Being a great fan I ***** of KFC I decided to give you guys another chance but once again I was disappointed with the quality of the meal.<br> I am also disappointed with your customer care because I had logged this on the website 10 days ago and I am still to receive a response.It just goes to show how much KFC cares about their customers.<br> <br>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***