BAD CUSTOMER SERVICE/ TOTALLY INTOLERABLE - KFC ALEX MALL

Very shocked of what has happened to me. Thanks to Hellopeter, we consumers have a platform to share our experiences with one another. So today, after work. I was so tired that i thought let me get a take away and skip cooking dinner for once this week.I had to wait for approximately +- 2hrs to order and be served. So as my turn came, i was quite relieved. Place an order and got my bucket of 9 piece. Got home and as i was about to serve my young sisters and I. I found out that there were 2 missing pieces. Of-course, i understand this could be an honest mistake because the staff was busy but bad customer service doesn't cut it. Forget the fact that the pieces were big and the time it took me just to get my supper for the night and then bang, 2 missing pieces as i try to serve a household of 4. so now i had to cook which is what i was trying to avoid after a long day at work. I am not saying give me my pieces back but can the management take note of such things. Try to remedy such situations.