nS
ngeya S
1 reviews | Active since Dec 2021
20 Dec 2021, 11:41
Bad customer service
I have received the most shockingly bad service even when I called the kfc call center the agents were rude and even dropped on me. I spoke to a lot of agent to be asssisted and nothing was done. Yesterday I ordered via the KFC app which i regret, I was called by the uber driver and he said the store was closed round about 8 late, and Already my money was deducted later it said on the app my food was delivered which i did not get. I'm trying to get a refund they not taking any thing serious. I'LL WILL follow up on this matter until i get my refund I also want the agents to be dealt with accordingly. I recommend people not to use the app
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ngeya S's updateReviewer Update
22 Dec 2021, 10:15It’s been 2days trying to get my refund and to be assisted. They one day I spoke to Sibusiso he told me it takes about 2 days for the refund to clear up. Today I spoke to this other lady she says it takes about 7 -14 working days for my refund. This is the service they really giving us a customers
nS
ngeya S's update22 Dec 2021, 10:15
Reviewer Update
It’s been 2days trying to get my refund and to be assisted. They one day I spoke to Sibusiso he told me it takes about 2 days for the refund to clear up. Today I spoke to this other lady she says it takes about 7 -14 working days for my refund. This is the service they really giving us a customers
nS
ngeya S's updateReviewer Update
22 Dec 2021, 10:16I would recommend anyone not to use the KFC app or even buy food there. I’m never stepping my foot there after this is resolved. KFC really don’t care. They do not care about customers.
nS
ngeya S's update22 Dec 2021, 10:16
Reviewer Update
I would recommend anyone not to use the KFC app or even buy food there. I’m never stepping my foot there after this is resolved. KFC really don’t care. They do not care about customers.