Bad customer service

KFC Kolonnade, just received bad service from Moloko. Ordered online the Q-skip option. Other KFCs they prioritize this like tour Mr Delivery orders.

I recommend customer service training for the lady as the one who helped me said she is still new. Unfortunately the one who helped me was not wearing a name bedge, but she came to my rescue.

Moloko had bad attitude. Not willing to listen. She continued with other walkin2cuatinera. She should have sa2she doean6know how collections work but she ignored me only on a third occas2she called someone else...ww waited even more than what the walk-ins took.