Bad customer service

I keep on getting bad service at 2 branches of KFC ; Stanford road branch and Cleary Park branch....they have the worse ever customer service, never ice cream available, untidy premises, I'm livid at getting bad service all the time from same establishment...it's about time we complain.... I don't care attitude of workers at KFc is very disappointing...I will never buy food there again.... I'd rather go to another take away place pay more for better service.... Joy