1 reviews | Active since Mar 2016
BAD CUSTOMER SERVICE AND FOOD
MOST PATHETIC CUSTOMER SERVICE EVER. I JUST STOPPED BUYING FOOD FROM THEM BECAUSE OF THE BAD SERVICE I WAS GIVEN. THE LADY OR MANAGER WITH ALL THE MAKE UP ON HER FACE DECIDES WHAT CUSTOMER AND WHO SHE WANT TO GIVE SAUCES TO. MY TOASTED SANDWICH LOOKED A SLOP LIKE EVERYTHING WAS JUST THROWN ON THE BREAD AND THE BREAD JUST THROWN IN THE BAG. NEXT DAY I WAITED 20MINS JUST FOR SMALL FRIED AND ALL THE 4 CUSTOMERS AFTER ME WAS ASSISTED BEFORE ME. IN THE MORNING THEY HAVE THEIR OWN CONVERSATIONS BEFORE THEY ATTEND TO THE CUSTOMERS. IVE WALKED OUT OF KFC GREENPOINT A FEW TIMES AS THEY ARE NOT VERY CUSTOMER ORIENTATED. THEY HAVE A VERY NEVER MINDED ATTITUDE. I FIND THERE FOOD NOT TO BE UPTO KFC STANDARDS. PLEASE CHANGE YOUR STAFF!!!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
