TM
Thabo M

1 reviews | Active since Feb 2015

27 Feb 2015, 18:32

bad customer service

30 min ago I was at KFC Pretoria corner Lillian Ngoyi and Francis Baard I bought SW Feast 6 piece order 694 Chk 3614 unique code: sa ***<br> I'd like to complain about Tsietsi the manager, his attitude towards customers I think he needs a customer service training again..... and when I got the house I realised that my stuff was not according what I was charged for.... his attitude made him to even forget to put everything I bought! the guy he even brag and told me and told me the customer service is on the bag...... I try to call it, but I count succeed..... so please tell Tsietsi to change his attitude coz he might loose his job..... I don't like to do this, but Tsietsi's attitude is very very bad

0
Replies (1)
KFC
KFC's reply02 Mar 2015, 11:56
Official
Hello fantasticw,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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