pP
palesa P

1 reviews | Active since Aug 2014

05 Aug 2015, 16:45

BAD CUSTOMER SERVICE

Good Day<br> <br> I went to KFC Eyethu mall and ordered a twister, dunked wings and street wise two. After some time I was told that there were no chips,I said it will be fine as I was starving. I went t sit down and they told me that there's no tortilla wraps. I then asked for additional dunked wings and as i couldn't have a twister. I waited for my change and wasn't attended. while other people were served.I asked the other lady what was going on with their service and she said they didn't have stock and almost everything was not unavailable. I had not seen or experienced such at any restaurant. I couldn't believe it and its unacceptable. I then Went to eat and collected my change after my meal. I hope i wont have to experience such ever again.Very very bad service

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Replies (1)
KFC
KFC's reply06 Aug 2015, 15:37
Official
Hello Paly Minaj,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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