pK
prudence K
1 reviews | Active since Dec 2014
10 Feb 2015, 15:38
BAD CUSTOMER SERVICE
I WENT THRU A DRIVE THRU AND WANTED TO MAKE 3 DIFFERENT ORDRERS BUT THEN THE PERSON WHO WAS ASSISTING ME ADVICED ME THAT U NOT ALLOWED TO MAKE 3 ORDERS IF U BUYING FROM A DRIVE THRU I ASKED WHY THE WAS NO NOTE TO MAKE US AWARE OF THAT RULE AND SHE FORGET TO TURN OFF THE SPEAKER AND I HEARD THT SHE WAS BACK CHATTING SAYING THAT WE ARE FORCEING AND WE DNT WANT TO LISTEN I THAN REQUESTED TO SPEAK TO THE MANAGER BUT HE WAS NOT AVALIBLE AND I SPOKE TO THE TEAM LEADER THE MOST FRASTARTING PART IS THAT I EXPLAINED EVERYTHING TO THE TEAM LEADER AND SHE DDNT EVEN APOLOGISE SHE JST SAID THAT THE PERSON WHO WAS ASSISTING US WAS STILL NEW
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Replies (1)KFC's replyOfficial
10 Feb 2015, 16:53Hello prudy KHUPAI,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply10 Feb 2015, 16:53
Official
Hello prudy KHUPAI,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
