Bad customer service

<p>I have had a few bad experiences with KFC in the last few months.... Firtstly it happened a few time that KFC in Halt Road Elsiesriver is defniteley a place that I do not wish to visit again but unfortunately it is closest to me so most of the time i do not have a choice..... The last couple of time we went through the drive through.... If the credit card machine issnt out of order,they dont have chicken nad its normally an 30minute plus waiting time. The staff at this particular branch is also so unfriendly and the way the look at their customer are really bad. Then theres the talking in their own language and a person can feel when they are talking about you.My Fiancee phoned the number on the slip once and complained. the person on the other end of the line listened to him,promised he will investigate and get back to him but never did.</p> <p> </p> <p>On Saturday 8 July we went to the branch at N1 City and purchased a 6piece Family feast as I was on my way home from work. Unfortunately we did not check and when we got home there were only 5 pieces of chicken. He drove all the way from home which is in Elsieriver and went back to Goodwood which is quite a distance because when they called his number to collect the food,he gave the receipt back and where we live signal are so bad that you cannot waste your data/airtime to google a number.</p> <p>He drove all the way back and got the "missing " piece of chicken and chips extra. I feel that this is totally uacceptable as a small chips under R20 does not make up for the extra time it took out of our Saturday and the extra petrol he had to drive out for the staff at KFC's neglicgence.</p> <p>KFC Parow and Parow Centre always go the extra mile for customers and a "HIGH FIVE" to them, but to N1 City and Elsiesriver i have to say YOUR SERVICE SUCKS BIG TIME!!!!!!!!!!</p> <p> </p>