BAD CUSTOMER SERVICE

<p>I WAS DOUBLE CHARGED AND TOLD THAT THE MONEY WOULD BE REVERSED TO MY ACCOUNT BUT WITH THE CONSENT THAT THAT WOULD ONLY HAPPEN IN 48HRS. I CONSEQUENTLY MADE EFFORTS TO ASK ABOUT MY REFUND AND HOW FAR THE PROCESS IS. THE MANAGER WAS BEING HEADED BY A MANAGER WAS APOLOGETIC HOWEVER WASNT INTERESTED IN FOLLOWING UP ABOUT MY REFUND, COLLECTING MY CONTACT DETAILS TO INFORM ME OF THE PROCEDURE. THE MATTER HAPPENED 3 DAYS AGO AND IS STILL UNRESOLVED. </p>