Bad bad delivery service - waited for almost 3hrs

Last night I had the worst delivery service from KFC. I ordered food and had to call the shop after 1 and half hour. The shop kept on hanging up my call and eventually they answered. Only after my call they explain that there are no drivers available and I MUST CALL CUSTOMER CENTER. Luckily I had airtime and I called. That was another waiting time for an hour......I got the food approximately after 3hours and I could eat the food because i don't eat after 8pm. I slept on an empty stomach and ran out of airtime.