Bad Attitude & Service

i entered KFC placed my order, i was asked to insert the money into the machine I made the cashier aware that i have not received my change to which she responded speak to the manager, i approached the collections counter and the lady assisting was fully aware of the issue i was experiencing however i informed her again and the shift manager was present when i informed her of the issue again , however he walked away in all this time i requested my money back and requested that the order be cancelled, to which the staff laughed and continue to argue the issue . however i do not receive my change my order was for R63.80 and provided a R200. The shift manager arrived again and informed me that he was not aware of the issue although he was present while i was experiencing the issue. After he continued i advised him again to refund my money and he was not prepared to do so. After about 15 minutes he advised that he can only provide me with a R136.20 in R1 coins..<br> <br> the service at the gateway branch is terrible and leave much to be desired .<br> <br>