Bad attitude and unreasonable

Got to this KFC and this assistant manager was rude after we complained about the fact that we were standing in a queue for so long. There was a long queue but for the reason that they are closing in less than 20 minutes only one till operational. After having stood there for so long it took Aletta even longer to come void an item on an order. To make matters worse the cashier who was helping us kept putting her hand in her shirt and touching a breast to scratch it or whatever. The floor was also so filthy after pointing this out to them that they are in the Hospitality/Food industry and that for a franchise it looks awful to have a dirty floor. Aletta pointed out the fact that they can't clean the floor until close, which prompted some other customers to literally walk out without even making an order. KFC Soshanguve Crossing should not think that because they are in a township bad service or below par service is allowed. We hope that this will reach the correct channels and retraining will be offered to the staff. The customer may not always be right but being unable to control oneself in such situations is disappointing for service related staff, they are the faces of KFC.