KG
Karen G
1 reviews | Active since Jan 2013
01 Apr 2016, 11:36
Bad Attitude and Poor Service
Our office ordered breakfast from KFC. The time was 10:40 in the morning and we were informed that we could not order breakfast as it was closed already. As far as we know breakfast closes at 11:00. We then proceeded to order different food. The attitude of the cashier was that it was too much effort to take our orders. We tried to order Crushers and were rudely informed that the machine was broken. When we finally received our food, the lettuce on the twister and the crunch burger was old. We were in total 5 customers waiting for our food and everyone was unhappy with the long wait and poor service. <br> <br> We are not at all happy with the poor service and poor quality of the food.<br> <br>
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Replies (1)KFC's replyOfficial
01 Apr 2016, 12:36Hello kazzyg,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply01 Apr 2016, 12:36
Official
Hello kazzyg,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
