LT
Legasa T

1 reviews | Active since Aug 2013

07 Jan 2016, 19:57

Bad attitude and poor service

Hi. I was at KFC drive through at Groblersdal Game Centre around 19h00 and the lady who gave me my food, Lilian, gave ne a cold drink that was dripping on the cup cause it was filled up to high and overflowing. I asked her \may you please wipe the cup for me?"And she told me with an attitude that there are serviettes in the doggy bag (implying I must wipe it myself). Seeing that if I bring the cup into the car the cold drink will drip on me/ or the car seat I asked her again \""sesi ke kgopela o mphumolele yona?\"" (Meaning sister may you please wipe it for me?) holding the cup towards her outside the car. She then takes two serviettes"

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Replies (1)
KFC
KFC's reply08 Jan 2016, 09:24
Official
Hello legatim101,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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