BAD ATTITUDE AND FAIL TO SERVICE THEIR CUSTOMERS

ON MONDAY AFTERNOON AROUND 4:30PM AFTER FETCHING MY KIDS FROM SCHOOL, I DECIDED TO TAKE THEM OUT FOR A TREAT AT THIS KFC. WE PARKED AT THE PARKING LOT AND GOT OUT OF THE VEHICLE AND WENT INTO THE STORE. THERE WAS NO ONE BY THE TILL AND TWO LADIES WERE PACKAGING FOOD FOR OTHER CUSTOMERS. I STOOD FOR A GOOD 3 MINUTES TO BE SERVICES AND THEN I COULD SEE THAT NO ONE WAS ASSISTING ME, I ASKED THE LADY THAT WAS PACKING I THINK HER NAME IS JOY/JOYCE BUT IT STARTS WITH A J IF SHE COULD ASSIST ME AND SHE JUST LOOKED AT ME AND CARRIED ON WITH WHAT SHE WAS DOING. I ASKED MY DAUGHTER TO GO THE CAR SO I COULD CALLED THE GENERAL MANAGER SHAUN, I CALLED HIM WHILST I WAS AT THE STORE FOR ABOUT 5-6 TIMES AND HE DIDN'T PICK UP AND I LEFT HIM A VOICE MESSAGE AS I WAS MAD AS HELL. ITS FRIDAY TODAY AND STILL NO PHONE CALL FROM HIM. I DECIDED TO TAKE MY KIDS TO A NEARBY CHICKEN LICKEN AND I MUST SAY THEIR SERVICE WAS SPEEDILY AND VERY PROFESSIONAL AND I THINK KFC CAN LEARN A THING OR TWO FROM THEM. I AM A VERY DISSATISFIED CUSTOMER AND I DON'T THINK I'LL BE BUYING FROM KFC ANYTIME SOON AND WILL CERTAINLY BE SPREADING THE WORD. I WOULD LIKE FOR YOU TO CHECK THE FOOTAGE AND MAYBE YOU'LL START PUTTING YOUR EMPLOYEES IN CHECK! MOST OF YOUR EMPLOYEES ARE THERE TO HAVE A PAY CHECK EVERY MONTH, THEY CARE LESS ABOUT THE BUSINESS OR ITS CUSTOMERS.