TA
Tashline A

1 reviews | Active since Feb 2014

12 Sept 2015, 10:54

BAD Attitude! And Disgusting Service

Hungry, wanting a quik meal after spending an ntire day at the hospital. I go KFC for a family meal(6 piece chicken with 3 sides) I then asked for no wing and the cashier passed the message to the back. The lady at the back argued that due to packaging procedure the cashier must tell me that I must take a wing(Rudely) The cashier then explained to her that I must just take a wing I have no choice. (They arguing and the whole store can hear) I then the lady at the back while they are arguing that I do not want a wing and she then giggled and sent some1 to me from the back to ask what my problem is. I then told the lady that there is no kids at home so who will be eating the wing? Arrogantly she then told me that they have a procedure etc and I must take wing, pulling her face so ugly.I then told her that the shop will be closing soon so why can i just not get what I am requesting? She then turned around... Went to the the back, mocking me out loud! All her colleagues laughing including the people in the store while saying \ She is crazy! She is saying that she will be closing the store coz she does not want a wing!""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895095;33;1;2;0;1;0;0;2;15/09/14 12:53;198;NULL;15/09/14 11:28;15/09/14 9:35;FNB: Bad to worse 6 months still ongoing Mortgage;7,81E+12;FNB;***;ERROR 1: 2 years ago the girlfriend and i bought a house, we both banked with FNB all our lives so got our mortgage from them. ERROR 2: joint mortgage but direct debit comes off misses account so I pay my portion into her account every month which means nothing to FNB even with confirmation from them that my ICT check is clear and fine. ERROR 3: FNB broker advised us 2 years ago to build up equity in the Property which we have done and house been evaluated at 1.6 we are owing 1.15 equity = 450 000. ERROR 4: app**** for further funds based on advise from FNB to build equity only to be declined. Reason misses ITC check affordability. My affordability nor the equity has any sway over loan credit check requirements and \joint mortgage\"" We have put every penny into our property and now looking to consolidate and reap some of the rewards only to have to remortgage with ANOTHER BANK or sell to get out what we invested (on FNB advice) over the 2 years as well as without missing a single mortgage payment - we have been **** too and ******. FNB: we've done everything you said and asked only for you to play us take our money misguide lie and change your tune"""

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Replies (1)
KFC
KFC's reply15 Sept 2015, 12:12
Official
Hello tash19,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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