EB
Ewald B

1 reviews | Active since Sept 2014

11 Mar 2015, 12:28

Bad attitude and bad service

After visiting our KFC in Alberton Brackenhurst , i have decided that i will never go back, it must the KFC with the worst kinda employees working there, i really don't think they enjoy there work.<br> <br> I went through the drive through on the 11th March 2015 at about 12:05 to get a quick bite to eat, i get to the 1st window, i ask the lady may i have a burger meal and 2 extra cold drinks.<br> <br> She gives me the amount and off i go to the next window, just to find out after i have paid with my card, that i did not order a meal just a burger, when i questioned the lady, she gave me 10 different stories, and want to swipe my card again, just to make more money on selling the items separately, sorry if you cant understand a basic order, then you should not work.<br> <br> So please KFC do the right thing and get in people that actually want to work not these un-educated employees you have working for you.<br>

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Replies (1)
KFC
KFC's reply11 Mar 2015, 16:17
Official
Hello ewaldblom2014,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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