BAD ATTITUDE

Yesterday I bought a street wise 5 with 8 zinger wings round about 7 pm at KFC Cnr Klein & Noord. The service I have received from the cashier named Zanele was pathetic. I place my order and I asked her so nicely how much is my bill? her response...I can not even describe, she responds and says "I must do the calculation", I ask her what does the till say? she repeats I must do the maths and asks did'nt I go to school. I refused to do the calculation and told her that's not my duty she went on and on still. I am failing to understand how do you place someone at front desk to operate the business with no people s****s like that., she further told me she is not paid to count. How is that of my business? I left that place with disgust and by the way the Que was long and she is arguing with me. She noticed that I noted her name and further responded and said I can go to hell with that and that KFC wont do anything should I lodge a complaint... her job is secure....

I really need a response from KFC you can not have staff of that nature, has this employee attended a customer service course really? is she educated to even begin with.

I am so angry even today.... KFC you are a leading franchise you cannot have people like Zanele.

Your urgent response in this matter will be highly appreciated!!!