1 reviews | Active since Jun 2015
<p>Friday as a norm, the family eats out on what was preferred and loved chicken at KFC. I ordered a meal (Street wise 2 & 9 pieces of chicken) at Mall @ Carnival Managed by Daved Ntsihlele. I added hope and made payment to Attire, the Cashier. I received my order and drove back home to enjoy the meal with the family. To my surprise, my sister came to the lounge eating a chicken WING, little did i know that it was from the order i just picked up from the restaurant. I than drove back to KFC with a friend & upon arrival i went straight to the Shift Manager Isaac querying the order. He stated that it was my fault that some wings we missing from the order and asked me what do i expect them to do with what i brought back. Firstly her order was mixed up, i spent my money to get what i needed, the Manager & Cashiers (Attire & Isaac) started ganging up on me as i should have checked the order (Not as if there was a sign requesting us to do so before walking out the restaurant). As they were keen to justify my wrong doing, i was furious as i spend my money & petrol for a decent meal. They then ignored me as they threw away the wings and prepared the 9 piece. They didn't utter a word of apology and just passed the chicken. I am giving up KFC as an overall. Why should we be treated as if my money is just a fraction of their business when i are supporting customer.</p>
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