MS
Melissa S
1 reviews | Active since Mar 2015
04 Jan 2016, 20:49
Attitude stinks and so does the food!!!!
I went to the Mitchell's Plain branch in Wesgate mall and ordered a bunch of food to enjoy with my friends only for my appetite to be destroyed by grotesque attitude, cold food and missing dunked winglets that were soaked and not at all dunked!!! Spent R300 on food that was not enjoyed and the staff denying me my order when the machine said it was ready because they never made it!! THEY LET ME WAIT 1 HOUR FOR MY ORDER!!!! Eventually when I received my food they let me wait an extra 15 minutes for my Crushers that hardly had any chocolate!!! I am grossed out by this branch and will never go there again!! I am at my wits end!!!
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KFC's replyOfficial
05 Jan 2016, 14:28Hello Melissailana23,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply05 Jan 2016, 14:28
Official
Hello Melissailana23,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***