1 reviews | Active since Aug 2017
Good day, i just want to say, im not a complainer but the attitude from a lady called Connie by the drive thru entrance stinks. no Greeting number 1, number 2, i greeted her, she didn't even ask what i wanted to order, i asked in a polite way for a am riser and with attitude she tells me in a rude tone of voice " the egg is going to take 2 minutes" so i asked if she has chicken that is cooked, before she said yes, she says that they dont have chips available. so i said OK do you have chicken, no answer, so i asked for 2 pieces of chicken no wings, and a cappuccino, not even a thank you, have a good day. so i get to the paying window and i wait for a few seconds, finally a lady comes to the window wiping her eyes like she just woke up. but she was friendly. so i asked her what the other ladies name was and she said Connie. on top of that i had money in my hand to pay and she says sorry the order has not been submitted, i wait a few more seconds and nothing..... i told her, im sorry, but dont even bother with the order. and i drove off.
what kind of staff is this at KFC, its not the first time but the second time, i let it go the first time because i was hungry and was not in the mood to argue. but this time,,,,,,
what i learnt in the catering industry, that good service can save a bad meal, but bad service can **** a good meal. just a smile could of helped, or just a GOOD MORNING could of done, but with attitude like that i dont see a good future for this KFC....
I suggest the owner of that store better look into it.
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Good Morning
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
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