Atrocious service from a band of *****ic idiots

I am forced to write this review mainly because of the pathetic service I received in handling not one but TWO poor service issues with KFC. Last month I visited the KFC store in Gateway Umhlanga (Durban), and I ordered 2 ZINGER BURGER meals as a take away, get home and realise that they gave us Colonel burgers instead of Zinger burgers as ordered. Raised the issue with their customer care where I get a case number and a call from the KFC store in Pretoria!!! After informing the manageress or whoever she was who called me that I am in Durban and I visited the Gateway in Umhlanga not Pretoria, she advised she will inform customer care and resolve it. 2 days later Another lady from the same Pretoria store calls... eventually they did nothing.

Second incident, this past weekend (19/08/22) I ordered off the KFC App for delivery and instead of receiving a large chips which was part of the order, I received a small chips in a large container... yes thats not a typo, furthermore they send over chicken pieces that were as small as nuggets not even chicken. Reported the issue to customer care who send me a case number and advises someone will call, I received 2 calls from *****s who decide to call after 8pm and hang up 4 seconds after I answer then I conveniently get a yet saying they need more information and I must call them !!!! ARE THESE ASSCLOWNS SERIOUS! I paid money for your pathetic service and sloppy excuse for food and now you expect ME to use my own money to call you because your call/customer center think they're teenage girls prank calling me!!!! KFC South Africa is such a joke, and they have the audacity to call themselves customer CARE???? I'm sorry but you idiots don't know how to care for the customer

NEVER AGAIN WILL I HAND OUT MY NONEY TO THIS BRAND!