Arrogant Bad Attitude!

After not going to KFC Bedford Centre for two years, my husband and I decided to give them a go again on Friday night 3 July 2015. After standing in the queue for 15 minutes without moving at the drive through, I phoned the store and asked to speak to the manager. He advised that there is a problem with the pick up window and they need to check the orders from the slip. We continued to stand in the queue. When we eventually reached the window to pick up our order, Patience the lady at the window, had such a bad attitude. First she gave us an extra order, then left out our drinks and chips from our order. When we tried to correct her, she took the order back and ordered us to give her the slip. She then added the chips to our bag of food and literally threw the bag with food back into our window. Half the food came out of their containers. When my husband asked her for our drinks, she insisted we didn't have drinks. My husband then told her our drinks is standing right in front of her. She ordered again for our slip. On reading the slip for the second time, she gave us the drinks and then started to laugh in my husbands face. KFC - this is the reason we stay away!