NM
Nicola M
1 reviews | Active since Feb 2011
30 Mar 2016, 11:18
ARNOLD'S STINKING ATTITUDE
On Friday 25/03/2016 I purchased a Family Feast Meal but the price the cashier quoted me was different to the one on the brochure. She had to call the Manager as I was refusing to pay more than what was on the leaflet. The Manager, Arnold told me it's not his problem that KFC hadn't printed updated leaflets. I find that extremely rude and unprofessional to talk to a customer like that. I even told him that I will take this up and report it to HelloPeter he told me he didn't care. It is unacceptable for a customer to be treated this bad. Something needs to be done.
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KFC's replyOfficial
30 Mar 2016, 16:47Hello mabain,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply30 Mar 2016, 16:47
Official
Hello mabain,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,