1 reviews | Active since May 2012
Are U kidding me???
Went to KFC Carletonville, waited approximately 45 min (10:00 PM) to get to the order window where we were informed that they have no chicken. (really - Kentucky fried chicken doesn't have chicken!!!) What pains me is that nobody came out to inform us. Went to Westonaria KFC to grab a milkshake (around 9:00 PM) and lo and behold same story waited 20 min and then realized that there might be the same problem as in Carletonville, but nobody bothers to tell the idiots in the Que outside that there is a problem. So I get out of the car to go and ask inside. When inside, 3 staff members is having a \lekka\" conversation sitting at a table. Only 2 staff helping clients in the front shop and the window. Goodness was I glad that I got out of the car when I did, else I would still have been waiting. KFC I implore you please close up shop at 17:00 in the afternoon, your *********** staff needs the rest and you obviously do not need the money. I will be grabbing a burger and a milkshake at Mcdonald's where I always experience the same service night or day."
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
