PK
Pauline K
1 reviews | Active since Apr 2015
24 Apr 2015, 14:25
Appalling Service
Yesterday I purchased a 15 piece meal at the KFC in Adderly street, Cape Town. The cashier avdised me that it would take 20 minutes for my order to be ready, I went out to another store for some few purchases for about 10 - 15 minutes , when I got back to KFC and looked at the order board the order number(187) was not there. I then asked the cashier if the order was not ready yet, she then rep**** with \ where were you when we called out your number
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KFC's replyOfficial
24 Apr 2015, 16:56Hello Kwinana,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply24 Apr 2015, 16:56
Official
Hello Kwinana,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,