SF
Samantha F
1 reviews | Active since Mar 2015
02 Mar 2015, 16:52
Appalling Service
I ordered food for delivery this morning, told that the wait time was 30-40 minutes, which wasn't a problem. At 2 hours, and still no food, I phoned to ask for someone to check on the status of my delivery, they promised to call me back with details. It has now been over 7 hours, and I have neither food, or a call back.
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KFC's replyOfficial
05 Mar 2015, 08:39Hello Foursam,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply05 Mar 2015, 08:39
Official
Hello Foursam,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,