Appalling attitude and service

We went through to the KFC at Malibongwe on Tuesday evening to order a little snack. We decided to use the drive through but little did we know what a painful experience that would be. When we finally got to the speakers to place an order the lady who took our order did everything as per normal but when she was meant to render the amount, she was a bit rude. She told us it doesn't matter, just make your way to he last window. Since when does not knowing how much you need to pay is irrelevant? We sat through that drive through for over 15 Min's. When we eventually got to the last window, we waited another 3 odd Min's while they were preparing the order, so i checked the order and noticed that the mash had no gravy, i query about this to the lady that assisted us and she gives me a demeaning look and says to me if wanted gravy, i should have said so, then grabs the gravy in question and shoves me with one that was just by the window side before dismissing me. This made me realise that this outlet doesn't care for its customer and one can only wonder what is being fed to us. That was the last time i will ever support KFC.