1 reviews | Active since Aug 2020
Annoyed by service at KFC
I am a pregnant woman and I'm utterly annoyed by the service I got from KFC at dobsonville centre (complex). I stand to be corrected but we are on lockdown level 2 and as far as I know sit ins are available at fast food restaurants but obviously adhering to the lockdown regulations. I ordered my meal and it was a take away order, I decided to take a seat while I was waiting for my, the lady who sanitized me when I got in approached me and requested that I should stand up and not sit! I then went on to explain my condition and how weak I was at that moment and she insisted that I move from the chairs. So since I asked her multiple questions she went on to fetch another lady (supposedly that was the manager), so I decided to stand up as I saw them talking and pointing at me by the door. The woman didn't come to confront me, surprisingly right next to them there was a male sitting on the very same row I was told not to sit on and he was not summoned to move from the chair!!! The name of the lady that sanitized me was Mpumi.
Please don't get me wrong, I'm not trying to get someone in trouble but please please teach your stuff about customer centricity! Teach them about the rules and regulations of the lockdown! I'd hate to see another "Woman" being belittled and ill-treated the way I was only because she wants KFC!
