Amazing display of complaint management

Please note the following happened prior to getting a response via HelloPeter.<br> I had a complaint regarding the meal size of my order, especially the fillet on our burgers, and chips. Armed with photos I took of the individual items on a scale, taken during my disbelief, I returned to the franchise for a bit of face to face with the manager. It's transpired that when I had phoned earlier, that in fact the manager was not the person I had spoken to on request. However, on showing Yandiswa the photos, I could see my disbelief of that night rolling onto her face. She immediately requested if I still he my receipt, upon handing it to her the orders started flying. She was replacing my whole order. Wow!!! I told her it was only the burger but she insisted. I again refused the full replacement and we settled. Her complete display of apologetic sincerity really made me the biggest fan of KFC again, I walked out a happy customer again and sure to return there! Yandiswa your'e awesome and an asset to KFC, but now you'll always have to make my burgers again. Was too good!!!! Thank you