Always something wrong
On Sunday 17 May we went to KFC in Sunninghill to buy ice cream. The ice cream machine was not working, and we left. About a week or two later we went to the same KFC to buy burgers, twisters and ice cream. They did not have any burgers, only 1 selection, they had no twisters and once again no ice-cream. Again we could not buy what we actually wanted. Tonight we wanted to buy KFC at the same branch again. No card facilities available and a closed drive-thru. This is the third time in a period of 3 weeks that we choose to buy our take-aways from this specific branch and there is just always something wrong. Obviously this KFC will not be our take-away venue of choice again.
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KFC's replyOfficial
08 Jun 2015, 09:23Hello kstoltz,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply08 Jun 2015, 09:23
Official
Hello kstoltz,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,