PS
Phelelani S

1 reviews | Active since Feb 2011

11 Mar 2015, 10:00

Always Out of Stock

This complaint applies to KFC franchise based at Umlazi Mega City and Umlazi V Section. Everytime I go to these to places, they always have excuses of not being able to serve ice-cream. It's either they say they are out of stock, or they are say the ice-cream is still too soft, or they say the ice-cream dispenser machine is non-functional. I usually go to buy from these places around the afternoon to the evening and it's always the same story everytime. And the attendants give customer the \don't care"attitude. This cannot go on any further!!!"""

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Replies (1)
KFC
KFC's reply11 Mar 2015, 14:49
Official
Hello SheziPC,

Complaint

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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