Abuse of employees.

KFC Meredale treats their staff badly.

I placed an order at the drive through for streetwise 5 and 2 mini loaves. Driving towards the first window I noticed on the menu board that a family feast 6peaces would be cheaper. When I got to the window I asked the teller if I could change the order. She asked to be excused to request the manager to void the order. She came back upset saying the manager does not want to void the order and is accusing her of not taking my order correctly. She further said the manager refused to void the order and she will have to pay for the first order I requested to change.

This is unreasonable and unnecessary. KFC employees earn next to nothing and now an employee is forced into paying for an order they did not place. Surely a void of that order would have not taken even 2min of the managers time. This behavior is disgusting, inhumane and unprofessional. This in my view is abuse of employees. KFC needs to deal with the manager who is on shift tonight.

Because of this experience, I will not be visiting that branch.

Details from the slip: KFC Meredale 21 Tsholofelo Chk 2537 Aug28 '18 07:00P