Abuse from KFC R101

Last week Friday I logged a complaint with KFC about the abuse I received from their place in Pretoria and their acknowledgement of receipt on my email, without repeating what happened because I explained everything to them, I'd have expected them to have reached out to me by now with an update and steps to be taken especially with one of their staff members and having given them so much time, that has not happened, and l would sit back and allow our people to be subjected to such treatment...