ABSOLUTELY PATHETIC!!!!! Case Number: CAS-276107-N3Q1L8

<p>WHERE DO I EVEN START!????<br />Geez!! KFC, you guys have outdone yourself this time. Over and over again to **** me off.</p> <p>Firstly I place an order for delivery and the guy tells me 20mins (Firstly this was a LIE!). Rather not tell me a time than make me wait 1 hour till my food comes!!. Anyway, I call the store to ask for an update and the guy on the othr end IGNORES ME!!! dude! I can hear you breathing on the other end so I ask him to stop ignoring me and simply tell me something!! Next he puts me through to his Manager (Musa) who is ever so rude! tells me that the driver is new and I must bare with them (okay no problem) then he tells me the driver is outside GUESS WHAT?? another LIE, no one is there, then he tells me 5mins - to which I say dont tell me a time because all you guys do is lie!... Next up, the delivery guy arrives without a card machine and stone cold food!!! Im not going to send this food baCK BECAUSE THEY'D EITHER SPIT IN IT OR WORSE! anyway, I eat it right, then the delivery guy comes back with my slip and I'm charged R15 for delivery????? WHAT you have to be kidding, KFC the Cresent could've compensated me somehow! anyway I pay that amount but argue the fact with MUSA who tells me that its not his fault they have a new driver and I HAVE TO PAY so anyway, I cut the call and he(Musa) phones me back on MY CELLPHONE to discuss this, at that moment Im already angry how dare you call me and tell me to LISTEN to you!!! and still start shouting and talking over me????!!! IAM THE CUSTOMER!!! ARGH!. Anyway before I carry one about the awful reasons. Iwas in the right mind to go up there and speak to Musa face to face, she convinced me not to! annnnyway this was last week THURSDAy, and GUESS what!!! to date I have not received any feedback, so I phone them today only for them (customer care) to tell me that the store (KFC the cresent) have not provided feedback as yet!!! Now pleeeease tell me who's duty is it to follow up on this, because I caannot see it being my duty!! I NEED ANSWERS REAL FAST!!</p>