1 reviews | Active since Jan 2015
A blue piece of an item found inside the meat .
I bought a streetwise three and a small cream soda drink , when I got home I opened the food ate the first 2 piece of meat when I was about to eat the 3rd piece I saw a blue piece of an item inside the meat . I had to drive back to KFC Secunda which is about 20 km from where I'm staying . When I got there Ii ask for the supervisor and called him on the side so that we can talk privately because i did not want to cause a cine . He ask me if they offer me another piece of meat and I said no because i was not feeling like eating any meat after what I saw in the meat we then went to tills expecting my refund he then said he will only refund me the money for the piece I brought back to KFC he started to raise his voice in front of the customers telling me he is not going to refund me the money because i have already ate the other two pieces . After a long fight with the words with him he then decided to refund me. <br> <br> Currently i don't even know what was the item, Bad service I was treated like trash for trying to lodge a complaint in a dignified manner .<br> <br> <br> <br>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
