LM
Letitia M

1 reviews | Active since May 2014

05 Feb 2016, 12:31

8 zinger wings becomes 6 - order short :(

I went to KFC in Sandton City around 12 o'clock on the 05/02/2016. i bought 2 x 4 hot wings which was R33.80 and my order was correct which was order nr 975. I then bought a 1 x 8 hot wings and a small pops and my order was R45.80 order nr 976. i got my food and left to go back to work. When i got back to work everything was there but there was not 8 zinger wings in the packet there was only 6 zinger wings in. I am very upset as i feel i paid for 8 and not 6. how many people does this not happen to. This is not acceptable at all!!!!!

0
Replies (1)
KFC
KFC's reply08 Feb 2016, 10:11
Official
Hello letitia1986,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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