1 reviews | Active since Feb 2015
55 min for order!
I want to share my horrific deal last night at KFC Fourways.<br> I dare you first to look at the cameras from 21:20 to 22:30 last night 26/02/2015. The most pathetic services I have ever received from KFC. You will be shocked!!!<br> First the staff closed the drive through 21:20 when the shop only closes at 22:00. I placed my order with Celinah inside, who was actually the only one trying to solve problems last night. Big Thanks to her!. After waiting 30 minutes I asked what was going on, along with about 8 other people waiting, some before me and some after. There was people in the line to place orders and for about 10 minutes there was nobody in the front of the shop taking and proccesing orders. I was then told there is no wings after 40 minutes! I said I understand the African Language and I know there is. Anyway, after 55 minutes I was the last the leave the shop. The staff was talking about the new staff who is lazy and don't care and and and... Its not my problem and I was surely extremely dissappointed.<br> Also to let you know the manager, Busi, only surfaced to do the cashup on the till as they were packing my order. <br> I expect a response as this is pathetic!
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Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
