3rd time unlucky

it was Ramadaan & was wishing for a hash brown whole day. When I placed my order I asked for a hash brown separate from my burger because I wanted to savor it. When I got home & broke my fast there was no hash brown. I tried calling the store but no one answered so I left it because a hash brown is so cheap & I live far from the KFC. On my next visit I informed the lady at the drive thru window but told her not to worry just to make sure everything was packed in this time. She informed me there was a 10 minute wait for colonel burgers so I parked one side. I waited 18 minutes! When I got to the robot I took a sip of the coke but it was flat & watered down. I saw her dispense the coke before she told me the wait was 10 minutes so obviously the ice had melted by the time she gave it to me. Because I was in a hurry I just drove on without turning back to ask a replacement. The last straw was really when I came home after a night out & bought a burger, among other things, the burger was soooo dry it was more like biltong than chicken. I do have the receipts of 2 of these transactions. Next time I will rather drive to a KFC that is further for better quality