TH
Tommy H

1 reviews | Active since May 2015

22 May 2015, 14:07

3 hour delivery

the company called at 10 oclock for a delivery for 11 they promise time to deliver is 45min <br> we have been waiting for 3 hours we have been calling and all they can do is blame the driver <br> the manager is incompitenet as he cannot give me a solution to this problem staff members leave early on friday what are we going to do with all that food <br> we not going to pay for cold food that has been sitting in a bike for 3 hours <br> never

0
Replies (1)
KFC
KFC's reply27 May 2015, 08:31
Official
Hello tommyhlophe,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,