JG
Juanita G

1 reviews | Active since Aug 2012

30 Jun 2015, 21:53

20 minute waiting time for chicken

Got told that we will have to wait at least 20 minutes for chicken through drive thru! That after waiting for 10minutes behind the single car in front of us in the drive thru... the cashier seemed to have a hearing problem or maybe just preferred to pretend not to hear the customers. Useless kfc, always an issue when we go there, this was definitely the last time. Previous time they had no chicken at all! They definitely give kfc a bad name.

0
Replies (1)
KFC
KFC's reply01 Jul 2015, 08:59
Official
Hello JuneG,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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