JE
Jacques E

1 reviews | Active since Aug 2009

12 Sept 2016, 14:53

2 hour wait for food - Chicken Licken, please open more stores!!

<p>We arrived home after a long flight and phoned the Gatemax branch to place our order. We were told that they will deliver within 45 minutes so we continued to unpack and get settled in at home. We lost track of time and after a while realised that almost 2 hours have passed and still no food. We called the branch only to be told that their bike is broken and they could not deliver. Even after taking 2 of my cell numbers, nobody had the decency to contact and let us know. The "manager" was not very empathetic and the overall experience was just terrible. Just another reason why we are starting to switch to Chicken Licken.</p>

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Replies (2)
KFC
KFC's reply16 Sept 2016, 11:55
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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KFC
KFC's reply16 Sept 2016, 11:55
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***