RL
Rohida L
1 reviews | Active since Feb 2015
07 Feb 2015, 19:54
2.5hrs later still no food
Placed order for R180 just after 5 p.m..7.32p.m still no delivery. 5 phone calls later and driver is still on his way..call centre does not return calls as promised..eventually connected me KFC Oldmain road Pinetown..gentleman who answered phone around 7.10 was rude and excuse seeking..really bad service..lack of customer regard..my family is starving so next option is pizza!
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KFC's replyOfficial
09 Feb 2015, 12:15Hello gdlandsberg,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Feb 2015, 12:15
Official
Hello gdlandsberg,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***