1 month, no response to complaint about pathetically small portions

<p>Went to the new KFC in Midrand China Mall. Ordered a streetwise 2 with chips and a cone with a flake. I was in the drive through and heading off to a meeting, so didn't have time to fight at the drive-thru window and wait for a manager.</p> <p><br />Ice cream was one and a half twirls around the cone, didn't even cover the flake (most of it was sticking out) and the streetwise two had exactly 10 chips in, I counted, and these were just chucked loose in the box, no white paper packet to hold them. Normally at all other KFC's the ice cream completely cover the flake if pushed in from top and has about 3 to 4 twirls around the top of the cone. The chips in a streetwise two always come in a "small" chips white paper bag and are always in excess of 20 to 24 chips.</p> <p><br />I contacted KFC on Facebook asking for a customer complaint e-mail address. I subsequently sent the complaints centre a mail asking if the new KFC was already doing budget cuts shortly after opening by shortchanging customers with smaller than normal portions. I attached photos.</p> <p><br />That was the 25th of May. To date and numerous follow up e-mails, I've not even had the decency of a response from them. On Facebook they seem to be ignoring me as well.</p> <p><br />Doesn't bode well for this company especially in light of recent complaints of customers paying for their food at drive through windows and the staff then refusing to supply the food!</p> <p><br />So KFC - are you going to bother to respond or are you yet another casualty of the dying service in our country?</p>